The Ottawa, Canada, Hard Rock Casino faces a substantial penalty of $227,250 Canadian dollars (approximately $173,850 USD) for purported violations of numerous gaming regulations. The Alcohol and Gaming Commission of Ontario (AGCO) cited them for 36 separate infractions.
Allegedly, the establishment failed to adhere to anti-money laundering protocols and disseminated promotional materials to individuals listed on a “do not contact” registry.
These concerns surfaced during a standard AGCO inspection at the Rideau Carleton Casino (the former name of the Hard Rock Casino). In addition to the money laundering concerns, they were also found in violation of regulations for disregarding warnings from their internal auditors and maintaining inadequate security measures for their gaming platforms. Furthermore, they neglected to provide their personnel with proper training on critical matters such as anti-money laundering procedures.
The AGCO is taking a firm stance. CEO Tom Mungham emphasized their close monitoring of the casino, stating that casinos must operate within the established rules, and failure to do so will result in repercussions.
Similar to other gaming establishments, Hard Rock Ottawa is initiating legal action against Ontario’s gaming authority. They are contesting a decision made by the Alcohol and Gaming Commission of Ontario (AGCO). Their appeal will be heard by the Licence Appeal Tribunal, the highest legal authority for gambling matters in the province.
This follows a recent incident where DraftKings Canada, another prominent player, received a substantial $100,000 penalty earlier this month. They were found to be in violation of Ontario’s advertising regulations, specifically for employing overly aggressive tactics to promote gambling.
